Shipping Policy

Effective Date: 01 May 2025

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At Pastel Victoria, every order is made with care—and packed with love.

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PROCESSING TIME

Most orders ship within 5–7 business days, depending on customization and order size. We’ll notify you if there are any delays.

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SHIPPING METHODS

We ship via [USPS, UPS, etc.] and offer standard and expedited shipping options at checkout. Shipping times vary by location and carrier.

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LOCAL PICKUP

Available by request for customers in [your area]. Please contact us before ordering to coordinate.

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TRACKING

A tracking number will be emailed to you once your order has shipped. If you don’t receive one, feel free to contact us.

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SHIPPING ISSUES

Pastel Victoria is not responsible for delays, damages, or lost packages once items have been handed over to the carrier. Please reach out if you encounter a problem—we’ll do our best to help.