Terms and Conditions
Effective Date: 01 May 2025
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Welcome to Pastel Victoria! By accessing or placing an order through our website, you agree to be bound by the terms and conditions outlined below. Please read them carefully before using our site or services.
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ORDERS & PAYMENTS
All orders must be paid in full before processing. Custom orders may require additional lead time, and pricing will be confirmed via email. We reserve the right to refuse service or cancel orders at our discretion.
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PRODUCT AVAILABILITY
All items are handmade and may vary slightly from product images. We do our best to ensure inventory accuracy, but availability is not guaranteed until your order is confirmed.
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CUSTOMIZATION REQUESTS
We welcome custom orders and will communicate design, quantity, and price via our Custom Quote forms. Changes after confirmation may not be possible.
ALLERGIES & INGREDIENTS
Our products are made in a home kitchen that may process common allergens including nuts, dairy, and gluten. Please contact us with any allergy concerns before ordering.
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INTELLECTUAL PROPERTY
All designs, photos, and content on this site are the property of Pastel Victoria and may not be used or reproduced without permission.
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